Exit the program

Program Withdrawal

Exit the program

Thank you for allowing us to be part of your family’s learn-to-swim journey.

If you need to exit our program, please do so through the Evolution Swim Academy Parent Portal or the Evolution Swim Academy app. Once logged in, access your account, select the swimmer you wish to withdraw, and follow the on-screen prompts to complete the process.

Please note that billing occurs on the first of each month. As a result, all lessons scheduled for the current month must be completed prior to exiting the program, as we do not issue refunds once monthly billing has occurred. Additionally, any unused make-up tokens must be used before exiting, as all make-up tokens expire immediately upon withdrawal from the program.

If your child is enrolled in multiple lessons per week and you wish to withdraw from only one of those lessons, please follow the same steps above and select the specific enrollment you would like to cancel.

If you would like to transfer your enrollment to a different day or time, follow the same process and select the “Transfer Enrollment” option when prompted.

Should you have any questions or need assistance, we encourage you to contact us prior to exiting the program so we can help guide you. We can be reached at (949) 388-4545.