Makeup Lesson Policy
Make-up lessons will now be free of charge if you book them online. Our parent portal is very easy to navigate and will allow you to book make-up lessons up to 1-week from the day of the booking. Once you book a make-up lesson, one of our customer service reps will either accept or decline your request. We will decline any request that is more than 7 days from the actual make-up lesson. You can view all of our lessons online and make your selection based on what is most convenient for you. If you call in a make-up lesson, you will be charged $5.00 for each make-up lesson that our customer service rep books. The online portal will also provide instructor information.
- Our online portal will allow you to make-up as many lessons as you need. Remember, please do not book more than 7 days out as we will automatically decline those requests. We will also decline requests for make-up lessons when you do not have one available to you. If you are requesting a make-up lesson for a future absence, please indicate that in the notes and indicate what day your child will be absent.
- If you have questions about the number of make-up lessons you have available, you can check with our front desk personnel. Please remember that make-up lessons from 2017 did not carry over and we will only count absences from 2018.
- If you see an “Open Class” online, that means that the class is currently vacant and may be available to book as a make-up lesson or to book a permanent lesson. Remember that our schedule changes daily so please check back if you do not see something that is convenient for you.
Click HERE for the parent portal link for our Mission Viejo Families.
Click HERE for the parent portal link for our seasonal site families.